Last Updated: October 2026
Introduction
Goldstar Double Glazing Ltd is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
Who We Are
Goldstar Double Glazing Ltd
3a Harpings Road
Hull
HU5 4JF
Telephone: 01482 471399
Email: info@goldstardoubleglazing.co.uk
Website: www.goldstardoubleglazing.co.uk
Goldstar Double Glazing Ltd is the data controller responsible for your personal information.
What Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Address
- Email address
- Telephone number
- Details of your enquiry
- Property information relevant to your project
- Any correspondence you send to us
Information Collected Automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Device information
- Website usage statistics
- Pages visited and time spent on our website
This information is collected through cookies and analytics tools.
How We Use Your Information
We use your personal information to:
- Respond to enquiries submitted through our contact forms
- Arrange appointments, surveys and consultations
- Provide quotations and information about our products and services
- Manage customer relationships
- Complete installation and service work
- Improve our website and customer experience
- Send marketing communications where permitted
- Comply with legal and regulatory obligations
Marketing Communications
From time to time, we may contact you by email with information about our products, services, special offers or company news.
You can opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link within our emails
- Contacting us directly by phone or email
We will never sell your personal information to third parties for marketing purposes.
Newsletter Subscriptions
Where available, you may choose to subscribe to our newsletter.
When you subscribe, we will collect your email address and use it to send updates, offers and company news. You may unsubscribe at any time.
Sharing Your Information
We may share your personal information with trusted third parties when necessary to provide our services, including:
- Installation teams and subcontractors
- Customer relationship management (CRM) providers
- Payment processing providers
- Professional advisers, including accountants and legal advisers
- Regulatory or government authorities where required by law
All third parties are required to process your information securely and only for legitimate business purposes.
Cookies and Tracking Technologies
Our website uses cookies to improve functionality and user experience.
We currently use:
- Google Analytics
- Google Ads
These services help us understand how visitors use our website and allow us to improve our services and advertising.
You can manage or disable cookies through your browser settings. Please note